# Customer support #### 🐞 Report a bug If you have any issues, or feedback, just reach out to us in [**Discord**](https://discord.gg/PHeG3nQADk) or via **** — our team is here **every Monday to Friday**. We usually reply within **1–2 hours** during our active support hours: **00:00–11:00 AM PST**.\ Your message will never go unnoticed — we do our best to respond as quickly and clearly as possible. #### 💡 Suggest a feature Got an idea for a new feature or an improvement to the plugin?\ We’d love to hear it! You can share your suggestions (ping us [**Discord**](https://discord.gg/PHeG3nQADk) or via ****) or vote for existing ideas on our public [**Chart Plugin Trello board**](https://trello.com/b/AVh8NlE4/chart-plugin). Your feedback helps us make Chart better with every release. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://help.chartplugin.com/customer-support.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.