# Refund Policy

You are paid for Chart but have problems or just want to stop subscription? 😞 We are really sorry. But you can always ask us to stop subscription or get for a refund. 

### Follow these steps to stop subscription or get a refund

1. You want:
   1. To unsubscribe: at any time
   2. To get a refund: you are used Chart less than a week or you get an unexpected recurring charge
2. Ping us via <hello@chartplugin.com>
3. We will stop your subscription or do a refund

That is all, easy and fast. You are in good company! 😊


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If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.chartplugin.com/manage-account/refund-policy.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.